Emotional labour, information literacy instruction, and the COVID-19 Pandemic

  • Karen Sobel University of Colorado Denver
  • Lorraine Evans University of Colorado Denver

Abstract

The authors of this article, both instruction librarians, have researched the emotional labour that information literacy instruction librarians perform for several years. Several months into the COVID-19 pandemic, they discuss concepts of emotional labour among instruction librarians in that evolving context. They outline common aspects of emotional labour that manifest differently during the pandemic, compared to non-pandemic times. They identify and analyse new layers of emotional labour that many instruction librarians currently experience on top of their “normal” lives and emotional labour. They provide a brief overview of aspects of emotional labour that may be easier or lesser during the pandemic. The article concludes with a call for future research on these concepts, particularly using qualitative and mixed-methods research.

Author Biographies

Karen Sobel, University of Colorado Denver

Karen Sobel is an Associate Professor and Teaching & Learning Librarian at the University of Colorado Denver in the United States. She also directs the Center for Faculty Development & Advancement at the University of Colorado Denver. Her research interests focus on the motivations behind students’ academic behaviours.

Lorraine Evans, University of Colorado Denver

Lorraine Evans is a Senior Instructor and the Teaching & Learning Program Lead Librarian at the University of Colorado Denver in the United States. Lorraine’s academic backgrounds are in psychology and library science; she combines them in the study of emotional labour among academic librarians.

Published
2020-12-14
How to Cite
Sobel, K. and Evans, L. (2020) “Emotional labour, information literacy instruction, and the COVID-19 Pandemic”, Journal of Learning Development in Higher Education. Plymouth, UK, (19). doi: 10.47408/jldhe.vi19.607.