‘It feels like you’ve joined the university club’: the transformative potential of Fellowship recognition for professional services staff

Authors

DOI:

https://doi.org/10.47408/jldhe.vi33.1232

Keywords:

professional recognition, professional development, professional services staff, UKPSF, third space, higher education, AdvanceHE, fellowship

Abstract

This paper explores the impacts of engaging with fellowship professional recognition for third-space professionals within universities. The authors conducted ten semi-structured interviews with colleagues from four different professional areas: careers, library, technology-enhanced learning and technicians, after they had attained Fellowship recognition. Analysis revealed key themes around enhanced voice, confidence, reflection, and identity that resulted from successfully completing the fellowship process. However, translating these benefits into practice relies heavily on inclusive structures of encouragement, role models and support in making the language and expectations accessible. The findings indicate professional recognition schemes grounded in tailored guidance for support staff contexts offer significant untapped potential. Extending access requires critical examination of how well current cultures and systems value expertise across all university roles.

Author Biographies

Caroline Ball, University of Derby

Caroline Ball is an academic librarian at the University of Derby, a senior fellow of the Higher Education Academy and has also worked as a copyright and licensing advisor and a lecturer in publishing. Her research interests centre on knowledge equity, diversity, and democratisation of access to information and learning opportunities, focusing particularly on systemic barriers and biases in dominant knowledge systems. She is also an active Wikipedian, was awarded the UK Wikimedian of the Year award in 2020 and currently serves on the Wikimedia UK board of trustees.

Chris Ribchester, University of Derby

Chris Ribchester is an associate professor of Learning and Teaching at the University of Derby with strategic responsibilities including oversight of the Advance HE accredited programmes and leadership of the Pathfinder Fellowship Scheme. He also has responsibility for the University’s Undergraduate Research Scholarship Scheme, and he is the pedagogic lead for Education for Sustainable Development. The latter role aligns closely with ongoing research interests and projects, including approaches to embedding nature connectedness into the HE curriculum.

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Published

30-01-2025

How to Cite

Ball, C. and Ribchester, C. (2025) “‘It feels like you’ve joined the university club’: the transformative potential of Fellowship recognition for professional services staff”, Journal of Learning Development in Higher Education, (33). doi: 10.47408/jldhe.vi33.1232.

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Section

Careers and professional development