Building trustful relationships through intrapreneurship in Academic Development

Authors

DOI:

https://doi.org/10.47408/jldhe.vi33.1177

Keywords:

trust, intrapreneurship, academic development, collaboration

Abstract

Trust between people who develop academics (Academic Developers) and academics is not always straightforward, and where trust does exist, it can often be limited to the individuals involved in the interaction, rather than extending to the wider institutional culture. This lack of trust can be attributed to a variety of factors, one of which is the perception that Academic Developers are merely a management tool focused on performance metrics rather than upholding quality standards. Academic Developers' cognitive authority can also be challenged by institutional and administrative authority, affecting trust between academics and developers. This reflection aims to explore barriers to the development of trust between Academic Developers and academics before proposing changes in practice to bridge the trust gap. The main focus of this reflection is to scale trust beyond individual relationships and promote a culture of trust within the institution. By doing so, we advocate for an approach that works towards building a more trusting environment in HE that fosters collaboration, creativity, and success, given that Academic Developers' role as a ‘broker’ between the institution and colleagues is becoming more prevalent. We argue, however, that efforts to achieve more robustly trustful relationships between Academic Developers and the communities they serve require investment, buy-in and championing by senior executive teams to ensure Academic Developers are themselves appropriately developed to fulfil their potential. As such, we propose a framework for building trust through integrating intrapreneurship in Academic Developer CPD activity.

Author Biographies

Karen Heard-Lauréote, Education Enhancement Consultant, UK

Karen Heard-Lauréote is an Independent Education Consultant. She is a recognised expert in teaching and supporting learning in HE (Advance HE Principal Fellow (PFHEA)) and has been recognised as making an outstanding impact on student outcomes and the teaching profession in HE (Advance HE National Teaching Fellow (NTF)). Karen is widely published and has 20 years’ experience working both in UK HE and in partnership with international universities. During the latter period, Karen has held roles at the executive leadership team level focusing especially on organisational and cultural change projects.

Carina Buckley, Southampton Solent University

Carina Buckley leads the Learning Design team at Southampton Solent University, where she is responsible for supporting the development of sustained, trustful relationships with and between staff and students. She is an Advance HE Principal Fellow and an ALDinHE Certified Leading Practitioner, and co-host (with Alicja Syska) of the Learning Development Project podcast.

References

Algoso, D. (2015) ‘Feeling frustrated by your job in development? Become an extrapreneur’, The Guardian, 1 September. Available at: https://www.theguardian.com/global-development-professionals-network/2015/sep/01/extraprenuer-frustrated-working-in-development-build-your-own-team-of-people (Accessed: 3 October 2024).

Ashwin, P. (2022) ‘Understanding educational development in terms of the collective creation of socially-just curricula’, Teaching in Higher Education, 27(8), pp.979-991. Available at: https://doi.org/10.1080/13562517.2022.2111208.

Barry, W. (2023) ‘The role of ‘knowledgeable others’ in supporting academics’ professional learning: implications for academic development’, Perspectives: Policy and Practice in Higher Education, 27(1), pp.16-25. Available at: https://doi.org/10.1080/13603108.2022.2131650.

Bayerlein, L. and McGrath, N. (2016) ‘Collaborating for success: an analysis of the working relationship between academics and educational development professionals’, Studies in Higher Education, 43(6), pp.1089-1106. Available at: https://doi.org/10.1080/03075079.2016.1215417.

Boschman, S., Craig-Morton, H., McGlashan, A., Schachtschneider, C., Steele, J., Weaver, A. and Wilson, M. (2021) ‘Starting conversations and building connections: fostering a community of practice across disciplinary boundaries at a college of applied arts and technology’, International Journal for Academic Development, 26(3), pp.307-319. Available at: https://doi.org/10.1080/1360144X.2021.1954932.

Boud, D. and Brew, A. (2013) ‘Reconceptualising academic work as professional practice: implications for academic development’, International Journal for Academic Development, 18(3), pp.208-221. Available at: https://doi.org/10.1080/1360144X.2012.671771.

Cook-Sather, A., Hong, E., Moss, T. and Williamson, A. (2021) ‘Developing new faculty voice and agency through trustful, overlapping, faculty-faculty and student-faculty conversations’, International Journal for Academic Development, 26(3), pp.347-359. Available at: https://doi.org/10.1080/1360144X.2021.1947296.

Felten, P., Forsyth, R. and Sutherland, K.A. (2023) ‘Building trust in the classroom: a conceptual model for teachers, scholars, and academic developers in higher education.’ Teaching & Learning Inquiry, 11. Available at: https://doi.org/10.20343/teachlearninqu.11.20.

Fyffe, J.M. (2018) ‘Getting comfortable with being uncomfortable: a narrative account of becoming an Academic Developer’, International Journal for Academic Development, 23(4), pp.355-366. Available at: https://doi.org/10.1080/1360144X.2018.1496439.

Gibbs, T. and Kharouf, H. (2022) ‘The value of co-operation: an examination of the work relationships of university professional services staff and consequences for service quality’, Studies in Higher Education, 47(1), pp.38-52. Available at: https://doi.org/10.1080/03075079.2020.1725878.

Hagenauer, G. and Volet, S.E. (2014) ‘Teacher–student relationship at university: an important yet under-researched field’, Oxford Review of Education, 40(3), pp.370-388. Available at: http://dx.doi.org/10.1080/03054985.2014.921613.

Heard-Lauréote, K. and Buckley, C. (2022) ‘Exploding hierarchies for educational change: leveraging "Third Spaces" within Solent University's Transformation Academy’, in J. Golam and D. Morley (eds.) Agile learning environments amid disruption: evaluating academic innovations in higher education during COVID-19. Switzerland: Springer Nature. Available at: https://link.springer.com/book/10.1007/978-3-030-92979-4 (Accessed: 3 October 2024).

Heard-Lauréote, K. and Kell, C. (2024) Intrapreneur, entrepreneur or extrapreneur, or all three? Making visible hidden skills and personal development journeys in third space professional leadership roles. Available at: https://www.thirdspaceperspectives.com/blog/intrapreneurentrepreneur (Accessed: 3 October 2024).

Iqbal, I. and Vigna, J. (2021) ‘Care in collaborations: opening up conversations about teaching’, International Journal for Academic Development, 26(3), pp.383-387. Available at: https://doi.org/10.1080/1360144X.2021.1937183.

Jesacher-Roessler, L.A.J. and Agostini, E. (2021). ‘Responsive leadership within professional learning networks for sustainable professional learning.’ Professional Development in Education, 48, pp.364–378. Available at: https://doi.org/10.1080/19415257.2021.1950812.

Little, D. and Green, D.A. (2022) ‘Credibility in educational development: trustworthiness, expertise, and identification’, Higher Education Research & Development, 41(3), pp.804-819. Available at: https://doi.org/10.1080/07294360.2020.1871325.

McIntosh, E. and Nutt, D. (eds.) (2022) The impact of the integrated practitioner in higher education: studies in third space professionalism. Abingdon: Routledge.

Neame, C. (2013) ‘Democracy or intervention? Adapting orientations to development’, International Journal for Academic Development, 18(4), pp.331–343. Available at: https://doi.org/10.1080/1360144X.2012.711966.

Peseta, T.L. (2014) ‘Agency and stewardship in academic development: the problem of speaking truth to power’, International Journal for Academic Development, 19(1), pp.65–69. https://doi.org/10.1080/1360144x.2013.868809.

Roxå, T. and Mårtensson, K. (2017) ‘Agency and structure in academic development practices: are we liberating academic teachers or are we part of a machinery suppressing them?’ International Journal for Academic Development, 22(2), pp.95-105. Available at: https://doi.org/10.1080/1360144X.2016.1218883.

Sequeira, L-A., (2021) ‘Academic developers should be critical in the culture wars’, WONKHE. Available at: https://wonkhe.com/blogs/academic-developers-should-be-critical-in-the-culture-wars (Accessed: 3 October 2024).

Simon, E. and Pleschová, G. (2021) ‘PhD students, significant others, and pedagogical conversations. The importance of trusting relationships for academic development’, International Journal for Academic Development, 26(3), pp.279-291. Available at: https://doi.org/10.1080/1360144X.2021.1949324.

Stocks, C. and Trevitt, C. (2016) ‘The place of trust in continuing professional learning programmes: supporting authentic reflection in portfolio assessment’, International Journal for Academic Development, 21(3), pp.219-229. Available at: https://doi.org/10.1080/1360144X.2016.1188819.

Sugrue, C., Solbrekke, T.D., Bergh, A., Sutphen, M. and Fossland, T. (2019) ‘University leaders talk about institutional missions and Academic Developers’ contributions’, European Educational Research Journal, 18(6), pp.743-759. Available at: https://doi.org/10.1177/1474904119866520.

Taylor, K.L., Kenny, N.A., Perrault, E. and Mueller, R.A. (2022) ‘Building integrated networks to develop teaching and learning: the critical role of hubs’, International Journal for Academic Development, 27(3), pp.279-291. Available at: https://doi.org/10.1080/1360144X.2021.1899931.

Tierney, W.G. (2006) ‘Public trust and the recreation of academic community’, Counterpoints, 308, pp.173-192. Available at: https://www.jstor.org/stable/42979681 (Accessed: 3 October 2024).

Trust, T., Carpenter, J.P. and Krutka, D.G. (2017) ‘Moving beyond silos: professional learning networks in higher education.’ The Internet and Higher Education, 35, pp.1-11. Available at: https://doi.org/10.1016/j.iheduc.2017.06.001.

Trust, T., Krutka, D.G. and Carpenter, J.P. (2016) ‘“Together we are better”: professional learning networks for teachers,’ Computers and Education, 102, pp.15–34. Available at: https://doi.org/10.1016/j.compedu.2016.06.007.

Wason, H., Gramaglia, L. and Saunders, C. (2024) Integrating curriculum and educational development work – poisoned chalice or opportunity? SEDA Blog. Available at: https://thesedablog.wordpress.com/2024/01/17/integrating-curriculum-and-educational-development-work-poisoned-chalice-or-opportunity/ (Accessed: 3 October 2024).

Whitchurch, C. (2013) Reconstructing identities in higher education: the rise of Third Space Professionals. London: Routledge.

Downloads

Published

30-01-2025

How to Cite

Heard-Lauréote, K. and Buckley, C. (2025) “Building trustful relationships through intrapreneurship in Academic Development”, Journal of Learning Development in Higher Education, (33). doi: 10.47408/jldhe.vi33.1177.

Issue

Section

Leadership, influence and credibility