Searching for a shared understanding of digital confidence in a tertiary context: a scoping review

Authors

  • Rachel Bancroft Nottingham Trent University
  • Rachel Challen Nottingham Trent University https://orcid.org/0000-0001-8032-2509
  • Rosemary Pearce Nottingham Trent University

DOI:

https://doi.org/10.47408/jldhe.vi30.1061

Keywords:

digital confidence, digital competencies, digital skills, digital transformation, digital literacy, higher education

Abstract

Digital confidence has been increasingly cited as key for staff and student development in tertiary education, often alongside concepts of digital competence or digital capabilities. In the past three years it has formed part of the discussion in our sector (higher education) around adapting to this time of rapid change, especially during the period of Covid-19 emergency learning and teaching moved online. While digital confidence has long been a focus of our learning technology staff support team, we noticed through discussion with peers and previous reading and research, that our understanding of what digital confidence is and how it develops sometimes differed from the way in which it was represented in the journals and grey literature that we were initially reading. This prompted our scoping review of the literature, exploring whether there is a shared understanding of digital confidence in the tertiary sector and how its relationship to digital competence and similar concepts is understood. The review also discusses implications for organisational digital transformation strategies, student employability, and the wellbeing of students and staff, as well as noting the important role learning developers could play in supporting the development of digital confidence.

Author Biographies

Rachel Bancroft, Nottingham Trent University

Rachel Bancroft is Head of the Learning and Teaching Support Unit based in the School of Arts and Humanities at Nottingham Trent University. Rachel is currently particularly interested in inclusive and accessible approaches to online, blended, and remote learning, and digital confidence and wellbeing.

Rachel Challen, Nottingham Trent University

Rachel Challen is the Interim Head of Learning, Teaching and Student Experience in the School of Arts and Humanities at Nottingham Trent University. Rachel is interested in promoting innovative, active, and collaborative pedagogies for advancing resilience and confidence in online and blended teaching.

Rosemary Pearce, Nottingham Trent University

Rosemary Pearce is a Learning Development Manager in the Learning and Teaching Support Unit based in the School of Arts and Humanities at Nottingham Trent University, and has an interest in staff development and digital pedagogies.

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Published

27-03-2024

How to Cite

Bancroft, R., Challen, R. and Pearce, R. (2024) “Searching for a shared understanding of digital confidence in a tertiary context: a scoping review”, Journal of Learning Development in Higher Education, (30). doi: 10.47408/jldhe.vi30.1061.

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