The use of student self-assessment questionnaires to inform practice

Authors

DOI:

https://doi.org/10.47408/jldhe.vi37.1750

Keywords:

self-assessment questionnaires, student needs analysis, evidence informed practice, higher education

Abstract

Self-assessment questionnaires in which students rate their confidence across a range of discrete study skills are a familiar tool in the ‘study skills’ repertoire (Cottrell, 2001; Cottrell, 2019). At West Suffolk College we have made an annual online self-assessment questionnaire central to our study skills provision.  Our initial motivation was to reverse our default position of starting with what we think students need, creating resources and arranging workshops, hoping students turn up and complaining when they don’t. We now use the questionnaire to gauge students’ perceptions of their own needs and use this to inform the content of our study skills provision and target its delivery. With a 56% completion rate this year, the questionnaire data offers valuable insights for the student support team and academics alike, providing the basis of a new way of working together that transcends ‘bolt-on’ or ‘built-in’ approaches (Cairns, Hervey and Jonhson, 2018).

While this approach has felt like progress, it has also generated questions about the limitations of self-assessment questionnaires. Most striking has been the trend for students achieving lower academic outcomes to rate their skills surprisingly highly (a phenomenon with its own research literature, for example: Dunning and Kruger, 1999; Dunning, Heath and Suls, 2004; Miller and Geraci, 2011). This observation has helped us to reflect on our own unconscious theories of student success and particularly the role of self-efficacy within these (Bandura, 1977; Bandura, 1997; Ritchie, 2016).

 

The purpose of this mini-keynote is to share practical ideas for the use of self-assessment questionnaires (what to ask, when, how, what to do with the data), but also to consider their limitations and reflect honestly on the success or otherwise of our attempts to create reciprocal learning relationships with our students.

Research Questions:

1: How do you use self-assessment questions at your institution?

2: How does the ‘evidence’ generated by self-assessment questions influence practice?

3: What are the limitations of self-assessment questionnaires?

 

Keywords: self-assessment questionnaires; student needs analysis; evidence informed practice; higher education

Author Biography

Jack Rundell, West Suffolk College

Jack Rundell is an Academic Skills Advisor at University Studies at West Suffolk College.

References

Bandura, A. (1977) “Self-efficacy: toward a unifying theory of behavior change”, Psychological Review, (84). Doi: 10.1037/0033-295X.84.2.191.

Bandura, A. (1997) Self-efficacy: the exercise of control. New York: Freeman.

Cairns, J., Hervey, T. and Johnson, O. (2018) “Neither ‘bolt-on’ nor ‘built-in’: benefits and challenges of developing an integrated skills curriculum through a partnership model”, Journal of Learning Development in Higher Education, (13). doi: 10.47408/jldhe.v0i13.435.

Cottrell, S. (2001) Teaching study skills and supporting learning. London: Red Globe Press.

Cottrell, S. (2019) The study skills handbook. 5th edn. London: Red Globe Press.

Dunning, D., Heath, C. and Suls, J.M. (2004) “Flawed self-assessment: implications for health, education, and the workplace”, Psychological Science in the Public Interest, (5). doi: 10.1111/j.1529-1006.2004.00018.x.

Johnson, I. (2023) The framing and value of Learning Development work in British Higher Education: An illuminative evaluation of professional practice. PhD thesis. University of Portsmouth. Available at: https://pure.port.ac.uk/ws/portalfiles/portal/81759629/FINAL_Ian_Johnson_up641645_-_Accepted_EdD_Thesis_after_viva_corrections_-_271023.pdf (Accessed: 07 August 2024).

Kruger, J. and Dunning, D. (1999) “Unskilled and unaware of it: how difficulties in recognizing one’s own incompetence leads to inflated self-assessments”, Journal of Personality and Social Psychology, (77). doi: 10.1037//0022-3514.77.6.1121.

Lea, M. and Street, B. (1998) ‘Student writing in higher education: an academic literacies approach’, Studies in Higher Education, 23(2), pp.157–72. Available at: https://doi.org/10.1080/03075079812331380364

Miller, T.M. and Geraci, L. (2011) “Unskilled but aware: reinterpreting overconfidence in low-performing students”, Journal of Experimental Psychology, (37). doi: 10.1037/a0021802.

Ritchie, L.M. (2016) Fostering self-efficacy in higher education students. Basingstoke: Palgrave Macmillan.

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Published

30-09-2025

How to Cite

Rundell, J. (2025). The use of student self-assessment questionnaires to inform practice. Journal of Learning Development in Higher Education, (37). https://doi.org/10.47408/jldhe.vi37.1750