Talking ourselves up: reframing learning development to reflect our expertise
DOI:
https://doi.org/10.47408/jldhe.vi32.1413Keywords:
value, frame theory, student engagement, learning developmentAbstract
The way universities frame Learning Development (LD) has profound implications for the field’s pedagogy, status, autonomy and evolution. These variables affect the value that LD releases to staff and students. Framing involves ‘foregrounding certain perspectives and ruling out others’ to characterise a phenomenon (Jones, 2010, p.242). Learning developers’ ‘palpable reluctance’ to advocate for their expertise (Webster, 2022, p.181) contributes to the field often being framed externally. This session guided attendees on how to constructively challenge and redefine the framings at university level, using my doctoral data (Johnson, 2023). It included analysis of framing discourse about LD on UK universities’ websites, of the value of LD to students and staff in one university, and of how the two related.
LD can be framed as a combination of skills development, human development and subject-embedded instruction (Hallett, 2010). The university website discourse lacked quantity and detail about the embedded framing, while strongly representing the skills framing. The skills framing correlated with stakeholders perceiving LD as delivering functional (financial) value, while the humanistic framing added social and emotional value. Only the embedded framing encouraged perceptions of LD as adding knowledge – a.k.a. epistemic value (terminology from Sheth et al., 1991, adapted for higher education [HE] by LeBlanc and Nguyen, 1999).
I therefore argued LD teams should advocate for a reframing of their work which better calibrates and explains all three discourses. As the stakeholder data illustrated, this enhanced perception increases students’ and staff’s inclination to engage with LD (conditional value), leading to greater value release.
References
Hallett, F. (2010) ‘The postgraduate student experience of study support: a phenomenographic analysis’, Studies in Higher Education, 35(2), pp.225-238. Available at: https://doi.org/10.1080/03075070903134234
Johnson, I. (2023) The framing and value of learning development work in British higher education: an illuminative evaluation of professional practice. Unpublished doctoral thesis. University of Portsmouth. Available at: https://researchportal.port.ac.uk/en/studentTheses/the-framing-and-value-of-learning-development-work-in-british-hig (Accessed: 11 October 2024).
Johnson, I. (2024) ‘Talking ourselves up: reframing Learning Development to reflect our expertise’, ALDcon24 (Online). 7 June. Available at: https://docs.google.com/presentation/d/1H0pwiXdJyEa6hd9wE3HVtbejCGGiiDS9/edit
Johnson, I. and Bishopp-Martin, S. (2024) ‘Conceptual foundations of learning development’, in A. Syska and C. Buckley (eds) How to be a Learning Developer in Higher Education: Critical Perspectives, Community and Practice. Abingdon: Routledge, pp.15-24.
Jones, A. (2010) Examining the public face of academic development, International Journal for Academic Development, 15(3), pp.241-251. Available at: https://doi.org/10.1080/1360144X.2010.497689
LeBlanc, G. and Nguyen, N. (1999) ‘Listening to the customers’ voice: examining perceived service value among business college students’, International Journal of Education Management, 13(4), pp.187-198. Available at: https://doi.org/10.1108/09513549910278106
Sheth, J., Newman, B. and Gross, B. (1991) ‘Why we buy what we buy: a theory of consumption values’, Journal of Business Research, 22(2), pp.159-170. Available at: https://doi.org/10.1016/0148-2963(91)90050-8
Webster, H. (2022) Supporting the development, recognition and impact of third-space professionals, in E. McIntosh and D. Nutt (eds) The Impact of the Integrated Practitioner in Higher Education: Studies in Third Space Professionalism. Abingdon: Routledge, pp.178-187.
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