FROHNSDORFF, Mark. The friction problem: why learners don’t read learning outcomes and what design can realistically fix. Journal of Learning Development in Higher Education, [S. l.], n. 41, 2026. DOI: 10.47408/jldhe.vi41.2000. Disponível em: https://journal.aldinhe.ac.uk/index.php/jldhe/article/view/2000. Acesso em: 2 oct. 2026.